… creative as well as analytical mind …

… trusted and reliable creative leader …

… and more …

Please check out LinkedIn to read all the nice things while I work on this page. Thanks!

“Let me start by saying Rachel is awesome. I have worked with her on dozens of projects over the years at IHG. Every project User Insight does with her is always met with great excitement by not only me, but also our team. She has an excellent and positive attitude and she is always prepared to work hard on the research. She has a great passion about the end users and making sure their feedback is incorporated into her designs. She has a very creative as well as analytical mind and an exceptional way of dissecting information into the crucial components. I hold Rachel in the highest of regards and recommend her highly. I've enjoyed working with her over the years and I look forward to many more years building exceptional user experiences.”

— Kevin O’Connor, President at User Insight, Inc.

“out-of-the-box thinking”

Rachel was a pleasure to work with at IHG. She is a pro at out-of-the-box thinking, which is a great asset within a corporate environment. She is not satisfied with the status quo; she's interested in taking user experience to the next level. I enjoyed collaborating with her; I felt that our skills were complementary, so we were able to create powerful concepts together. She's also detail-oriented, which helped her team's projects reach a higher level of effectiveness. 

In addition to being a great work partner, Rachel is a wonderful person. She managed her people effectively with a mixture of compassion and inspiration. She is open, transparent and friendly and inspires team spirit. I miss working with Rachel and would love the opportunity to work together again.

— Katie worked with Rachel at IHG in February 2013